Terms & Conditons

Booking
You can easily process the booking online by filling all the necessary information.
Once the booking has been processed, you will receive a Reservation Confirmation email that outlines a summary of your booking. Please review the information carefully and contact us if you have any questions or require any changes.
Luggage capacity

Our vehicles have enough space for 1 suitcase per person along with hand luggage. If you are traveling with excess luggage, such as pushing chairs, wheelchairs, golf clubs, skis, extra large bags or similar, be sure that you let us know: in this way we will arrange the appropriate vehicle for your airport transfer so please check with us before doing the payment for this case.

Cancellation & Refund

Since there are no security deposits involved, you are free to cancel at least 24 hours in advance. Please inform us at least 1 day before or as soon as possible if you decide to cancel or change your traveling date or time.

We engage to satisfy you with sensible and attractive price as well as standard quality services.
The price includes Value Added Taxes (VAT).
Payment can be done directly in two forms:

  • Paying to the driver/team member;
  • Paying by Paypal
We apply promotion follow real times. You only fill promotion code during processing the booking, Our system will automatic calculate the best price for you.

Any further information, please contact us at info@hoiancars.com